Sep 9 , 14:18 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 6 , 13:18 UTC
Resolved - This incident has been resolved.
Sep 6 , 10:33 UTC
Investigating - We are currently investigating an issue that may be affecting connectivity to RoboRegistrar.
Sep 6 , 04:00 UTC
Completed - The scheduled maintenance has been completed.
Sep 6 , 03:28 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 6 , 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5 , 18:21 UTC
Scheduled - We will be performing maintenance on the RoboRegistrar network to improve stability of the backend infrastructure. We expect impact to be minimal during this window and no additional action needs to be taken.
Sep 4 , 17:25 UTC
Resolved - This incident has been resolved.
Sep 4 , 16:49 UTC
Investigating - We have received reports of the Receive Library not loading properly and displaying an error message. We are currently investigating this issue.
Sep 3 , 14:02 UTC
Resolved - This incident has been resolved.
Aug 28 , 18:47 UTC
Investigating - Parchment will be closed Monday, September 2, 2024. Support, Print Operations, and all other functions will resume on Tuesday, September 3.
The City University of New York (CUNY) has partnered with Parchment as the service provider to process all CUNY Institution’s transcript orders online. Its service delivers automated processing of official academic transcripts where current, former and alumni students have the ability to access this web ordering service in obtaining their official academic transcripts.
Note: In accordance with the policies of the City University of New York, there is no transcript fee for transcripts going from one CUNY college to another CUNY college or affiliated units. If your transcript is in CUNYfirst, CUNY Admission/Registrar staff can access your record if needed for transfer credit evaluation and/or admission processing.
The Board of Trustees of The City University of New York approved the revision to the University Tuition and Fee Manual to allow students and graduates with unpaid tuition and fees to obtain official transcripts, diplomas, and enrollment/degree verifications from the University’s colleges.
Students who are currently enrolled or have previously enrolled at any CUNY Institution must log into their CUNYfirst account, and go to their Student Center. Once on the Student Center page, follow the instructions below:
All Transcript Ordering Services page contains an “Information” section, which contains current information about the Institution you are requesting the transcript from. Such information listed may be relevant to a student ordering an official transcript:
Former/Alumni students who have used CUNYfirst previously, can sign on to their account and follow the same steps used as a current student, explained above, to request their official transcript on Student Center.
If you do not remember your username and/or password, please follow the instructions listed below.
NOTE: If you need additional assistance with your CUNYfirst Username and password, please contact the Help Desk (Tech Resources & Help Desks) of the specific CUNY Institution.
If a former/alumni student has not used CUNYfirst when they were enrolled or are unable to order the transcript through CUNYfirst, a transcript order request can be directly made by clicking here. Once you land on the link, please select the institution that you were enrolled previously and continue on with the ordering process.
After placing the transcript request order online, you can check the status of the order on the Parchment Tracking page. You can either sign into your Parchment account or search using your Document ID Number (DID) given to you on the receipt of your order.
If for any reason Parchment is unable to fulfill your order, you will be notified via email, or you may contact the Registrar’s Office (click Campus Registrars) of the CUNY Institution you have ordered your official transcript from.
For current pricing information review the Transcript Ordering Services page.
For additional fees and expedited shipping costs, please refer to the Payment Information section located inside the Transcript Ordering Services page.
Until further notice, students are highly encouraged to order their Official Transcripts online. Please see “Current Students” or “Former Students” Sections.
You can also visit Campus Registrar Offices to select the Campus Registrar’s home page for contact information in regards to transcript ordering.
Students who are currently enrolled in any CUNY Institution are able to obtain an “Unofficial Transcript”, free of charge, through their Student Center in CUNYfirst by following the steps below:
*NOTE: It is recommended that you “turn off” pop up blockers in your browser to view the student unofficial transcript selected. Once this is turned off, the student unofficial transcript will open on a separate window.