Do you require a hotel deposit at the time of check in? Yes, The hotel requires an incidental deposit at the time of check-in. There is a $250.00 incidental authorization that will be taken at the time of check-in and the only form of payment taken will be either Credit or Debit Card. No Cash will be accepted.
A valid credit or debit card must be provided at the time of booking to guarantee a reservation. At check-in, we use chip and pin technology and do not accept credit card transactions via magnetic strip swipe.
Ramada Plaza Resort and Suites By Wyndham reserves the right to pre-authorize and/or charge a credit or debit card prior to arrival to ensure the card’s validity.
Are pets permitted in the hotel? Unfortunately, pets are not permitted at the hotel except for service animals with proper credentials. Emotional support animals, comfort animals, and therapy dogs are not considered service animals under the Americans with Disabilities Act, therefore, they are not permitted at the hotel. (Pet fee applies of $350.00). Does the hotel offer non-smoking or ADA-compliant rooms? All our rooms are non-smoking and yes our hotel offers ADA rooms. (ADA rooms are subject to availability) Do you have rooms with refrigerators or microwaves? Yes, all of our rooms and suites include free in room microwave and refrigerators. In addition we offer iron, ironing-board, hairdryer and radio alarm clock. In room coffee maker is available upon request. Does the hotel provide parking? Yes, onsite self-parking is available to all guests free of charge. Does the hotel have laundry facilities and offer dry cleaning services? Yes, the hotel offers self-serve laundry facilities in designated areas subject to a nominal fee. Dry cleaning services are also available for a fee. Please contact our front desk for assistance. (Fee applies) Does the hotel offer business services? A business center in the lobby area is available with a complimentary computer workstation. Stay connected, check your e-mails or print your boarding pass. Does the hotel offer WI-FI? WI-FI is available free of charge in all guestrooms and throughout the hotel. Log in and password will be provided at check in. What is your cancellation policy? Reservations may be cancelled up to 48 hours prior to arrival without penalty. Cancellations made within 48 hours of arrival are subject to a one night plus applicable tax fee. If your reservation is NON-REFUNDABLE a full payment will be charged of total reservation for any cancellation. How do I guarantee my reservation? All reservations must be guaranteed with a major credit card. One night room and tax will be authorized to your credit card up to 30 days prior to your arrival. Keep in mind that we do NOT charge your credit card, we only authorize the first night room and tax up to 30 days prior to arrival. What credit cards or currency is accepted? The hotel currently accepts Visa, Master Card, American Express, Discover and Diners Club International. (Cash payment is not accepted) What are check-in and check-out times? Check-in is available at 4:00p.m. and check-out is by 11:00a.m. Early check in and late check-out is available upon request and subject to availability. (Late check out fee applies) Are connecting rooms available? Connecting rooms are available but subject to availability. What is the maximum capacity to a room? King Standard rooms are limited to 2 guests. King Suite rooms limited to 3 guests. Queen Standard rooms to 4 guests, and Queen Suites for up to 5 guests. What are the breakfast hours? Guest staying in the North Tower (Luxury and Club Level Suites) – 6:30am – 9:30am. Guests staying in the South Tower (Standard Rooms) – 6:30am – 9:30am. What are the pool hours? Pool hours are from sunrise to sunset daily. Do you provide pool towels? Yes, we do. All towels are located in the pool area. Is there a fitness room in the hotel? Yes, for Club Access members only. All other guests, staying in the NORTH tower, must pay $25.00 plus taxes per person per day to gain access to the fitness room.
6500 International Drive
Orlando, FL 32819
Reservations: 321-234-3869
Tel. 321-234-3869
Fax. 407.363.0976
Contact Us
* All Rooftop amenities are exclusive to Club Level Suite guests *